Customer Service / Parts Representative

Employment Network Canada Inc.; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive sector is seeking a Customer Service Representative in Regina. This role involves delivering outstanding customer service, managing parts inventory, and collaborating with technicians. Ideal candidates should possess automotive knowledge, organizational skills, and a customer-focused mindset. Enjoy a supportive team environment, competitive salary, and comprehensive benefits including health and wellness.

Benefits

Competitive salary

Company benefits (health, wellness, pension)

Free parking

Qualifications

• Previous customer service and parts/inventory experience required.
• Solid understanding of the automotive industry is essential.
• Positive, courteous attitude with strong communication skills.

Responsibilities

• Provide excellent customer service and sales support.
• Assist technicians in ordering parts for repairs.
• Track and maintain accurate inventory.

Skills

Customer focused

Communication skills

Organizational skills

Attention to detail

Education

Related education and training

Tools

Word

Excel

Outlook

Powerpoint

Quickbooks

Job description

If Customer Service is your forte’ and you have experience in the automotive/vehicle/parts industry, this newly created position may be your ideal next career move!

Our Client is known for their customer service excellence and ability to meet Business Clients’ unique parts/equipment needs. The firm focuses on innovation, efficiency and providing their employees with challenge, fulfillment and growth. You will enjoy being a member of their Regina, Sask Team!

Your responsibilities will include:

• Provide excellent customer service and sales support to internal and external customers. Assist customers in ordering products and equipment, provide quotes, process orders and locate/prepare orders for pickup.

• Assist the technicians in determining and ordering the required parts for service and repair work.

• Receive parts, process and check items received against invoices; assign part numbers to projects. Review vendor invoices for accuracy, price and condition of product.

• Track and maintain an accurate inventory of parts and materials. Identify and resolve inventory discrepancies. Work in collaboration with the team to maintain a well-organized inventory and warehouse.

• Process the return of customer parts, ensuring accuracy and efficiency.

• Follow company safety policies, procedures and regulations.

• Maintain an up to date knowledge of new equipment, parts and materials. Demonstrate a willingness to learn additional technical and customer service/leadership skills to enhance career growth and opportunities.

As the selected candidate you will bring:

• Related education and training are an asset.
• Previous customer service, parts/inventory experience and/or knowledge within the automotive/motor vehicle industry is required. A solid understanding of the industry.
• Word, Excel, email, outlook, Powerpoint. Quickbooks is an asset
• Customer focused. A positive, courteous and professional attitude with all customers and employees.
• Highly organized with a strong attention to detail for accurately tracking, locating and preparing orders.
• Outgoing and brings strong communication skills.

Hours of work: Monday to Friday, 7:30 am – 4:30 pm (8 hours/day)

Great team environment with a growing company! Competitive salary, company benefits (health, wellness, pension, etc), free parking. Apply today!