Customer Service Manager in Training, Canteen / Hayward, CA

Compass Group; Central Frontenac; On-site; USD 69,000; Full time

Job summary

Join an innovative team as a Customer Service Manager in Training, where you will embark on a journey to develop your leadership skills in a dynamic environment. This role offers hands-on experience in various aspects of management, from customer service to finance, all while participating in a fast-track training program. With a focus on personal growth and professional development, you will have the opportunity to shape your career path and make a significant impact. Enjoy a comprehensive benefits package and a supportive workplace culture that values your contributions. This is your chance to thrive in a rewarding career with endless possibilities.

Benefits

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Identity Theft Insurance

Pet Insurance

Medical, Dental, Vision Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Qualifications

• One year of relevant experience or internship required.
• Flexible, adaptable, and proactive individuals are preferred.

Responsibilities

• Prepare for leadership roles through hands-on experience.
• Learn best practices in marketing, customer service, and operations.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Multitasking

Financial Acumen

Education

Associates or Bachelor's degree in business

Tools

Microsoft Office

Job description

We are hiring immediately for a Customer Service Manager in Training position.

• Location: 3536 Arden Road, Hayward, CA 94545. Note: online applications accepted only.
• Schedule: Full-time, weekend work may be required. Further details to be discussed upon interview.
• Pay Rate: $68,640 per year.
  *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

About the Accelerated Manager Program (AMP):

AMP is a unique combination of assessment, organizational training, and one-on-one coaching that surfaces and develops our future leaders. It provides new and aspiring managers with an impactful, fast-track learning opportunity focusing on management development. The program can be completed in 12 weeks or more, depending on individual needs and goals.

Participants will receive:

• Leadership assessment to identify strengths and development areas
• Personalized learning paths with experiential learning, micro-courses, and simulations
• Mentorship and peer support
• Progress evaluations

About this role:

As a Manager in Training (MIT), you will prepare for future leadership roles within our team. You will learn best practices in areas such as marketing, customer service, retail, merchandising, operations, finance, hiring, training, payroll, and P&L management. You will be assigned to a training location for hands-on experience while participating in AMP. Upon graduation, opportunities may include managerial roles in:

• Markets & Office Snacks
• Coffee & Refreshments
• Vending
• Dining

Qualifications:

• An Associates or Bachelor's degree in business or related field
• One year of relevant experience or internship
• Proficiency in Microsoft Office
• Driver's license preferred
• Flexible, adaptable, and proactive
• Leadership potential and financial acumen
• Effective communication skills
• Organizational and multitasking abilities
• Basic customer service knowledge

Benefits:

Associates at Canteen enjoy many benefits, including:

• Retirement Plan
• Shopping Program
• Health & Wellness Programs
• Discount Marketplace
• Identity Theft & Pet Insurance
• Voluntary Benefits

Full-time positions additionally offer:

• Medical, Dental, Vision, Life Insurance
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts

Additional paid/unpaid time off benefits may be available in accordance with laws. For Maryland, Washington State, or remote roles, click here for more details.

About Compass Group:

Compass Group is an equal opportunity employer committed to diversity and fairness. We value abilities, achievements, and experience, regardless of race, origin, sex, age, disability, veteran status, or sexual orientation.

Qualified candidates must be able to perform essential functions satisfactorily with or without accommodations. This job posting is not exhaustive, and responsibilities may change based on business needs. Applications are accepted ongoing. Canteen maintains a drug-free workplace.

Req ID: 1421355