Customer Service - Korean Speaking Online Game Presenter: $24.75/h + bonus (Live Casino Dealer)

Evolution Gaming Limited; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading company in online gaming as an Online Game Presenter! Engage with players while hosting popular casino games in a state-of-the-art studio. Enjoy a generous compensation package with flexible shifts and various benefits, including training with no prior experience required.

Benefits

Monthly performance bonus

15 Days Paid Vacation

Paid Break Time

Free taxi service when public transit is not available

Monthly Free Manicure Service for Female Employees

Employee referral bonuses

Loyalty incentives and discounts

Company-sponsored team-building events

Qualifications

• Must be comfortable wearing theatrical make-up.
• Available to work flexible shifts including nights and weekends.
• No experience required, training provided.

Responsibilities

• Host casino games like Blackjack and Baccarat.
• Engage with players, explain game rules and announce winners.
• Maintain a positive and professional demeanor on camera.

Skills

Customer service

Hospitality

Fluency in Korean

Job description

Showcase your vivacious personality as Evolution’s Online Game Presenter! Since our studios operate 24/7, you’ll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You’ll host iconic casino games like Blackjack, Baccarat, and Powerball, with unlimited virtual players.

We Offer a Generous Compensation Package including:

• $24.75 per hour after 3 months of probationary period ($22/hr for the first 3 months)
• Monthly performance bonus after 3 months of probationary period (up to $800)
• Extended Health and Benefit Plan
• 15 Days Paid Vacation
• 8 Paid Sick Days
• 2 Paid Evo Days
• Paid in-house training (NO previous experience required)
• Paid Break Time (30-minute break for every 1-2 hours of work, depending on the shift rotation)
• Monthly Transit Allowance
• Make Up Allowance
• Monthly Free Manicure Service for Female Employees
• Free taxi service when public transit is not available

What You’ll Do (Onsite work in our Burnaby studio):

• Enthusiastically introduce players, the rules of the game, and the winners
• Deal cards, spin a wheel, and announce winners
• Use quick and accurate handling of cards
• Research appropriate topics and trivia to discuss with the audience
• Follow and supervise the updates and amendments in the game
• Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
• Be presentable and confident in front of the camera
• Always use a positive parting remark to end the game conversation

Our Benefits At and After Work:

• Security-protected office with no physical players in the studio
• Receive employee referral bonuses
• Loyalty incentives and employee discounts
• Fun and engaging company-sponsored team-building events

• Age 19+
• Customer service and hospitality experience is an asset
• Must be available to work a flexible schedule, including shifts from 7 AM to 3 PM, 3 PM to 11 PM, and 11 PM to 7 AM, as well as weekends and holidays.
• Must be comfortable wearing theatrical make-up (foundation, blush)
• Fluent in Korean, working knowledge of English
• No experience required