Customer Service Financial Sales Representative

Primerica; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

Primerica is seeking ambitious individuals to join our team as Customer Service Financial Sales Representatives. No prior experience is necessary, as full training and support are provided to help you succeed in a rewarding financial services career.

You will analyze clients’ finances, discuss goals, and guide them through plans covering insurance, investments, and debt management, building lasting client relationships with ongoing support.

Qualifications

• High school diploma or equivalent required; a related Bachelor's is a plus.
• LLQP, CIFC, or CSC certifications preferred.
• Experience in financial services, sales, or customer service advantageous.

Responsibilities

• Financial Analysis: assess expenses, income, insurance, objectives, tax status and risk tolerance to develop plans.
• Client Consultations: discuss goals and strategies, offering advice in insurance, investments, cash management, tax strategies.

Skills

Communication skills

Financial product knowledge

Multitasking

CRM proficiency

Sales/negotiation

Analytical thinking

Education

High school diploma or equivalent

Bachelor’s degree in finance or business

LLQP certification

CIFC certification

CSC certification

Tools

CRM software

Financial management tools

Job description

Company: Primerica – A Leader in the Financial Services Industry

Are you ready to make a meaningful impact in people’s lives while building a successful career? Primerica, a top player in the financial services industry, is seeking ambitious, motivated individuals from all backgrounds to join our team of financial professionals. Whether you’re experienced or just starting out, this is your opportunity to thrive in a rewarding field – no prior experience is necessary. We provide all the training and support you need to succeed!

Why Choose Primerica?

Our mission is simple: help families increase their income, secure proper protection, become debt‑free, and achieve financial independence. By joining Primerica, you’ll be part of a company that truly makes a difference.

Position: Customer Service Financial Sales Representative

Key Responsibilities:

• Financial Analysis: Assess clients’ expenses, income, insurance coverage, financial objectives, tax status, and risk tolerance to develop personalized financial plans.
• Client Consultations: Discuss financial goals and strategies with clients, offering expert advice in areas like insurance coverage, investment planning, cash management, and tax‑efficient strategies.
• Account Management: Oversee client accounts such as TFSA, RRSP, RESP, FHSA, and RDSP. Regularly review accounts to ensure they align with the clients’ evolving financial objectives.
• Document Preparation: Prepare and interpret financial summaries, investment performance reports, and income projections to guide clients in making informed decisions.
• Plan Implementation: Help clients implement financial plans or refer them to trusted professionals for specialized services.
• Client Relationship Management: Maintain regular communication with clients to monitor changes in their financial status and adjust plans accordingly. Build and maintain a strong client base through ongoing relationship management.

Qualifications:

• Education: High school diploma or equivalent required; a Bachelor’s degree in finance, business, or a related field is a plus.
• Holding LLQP, CIFC, or CSC certifications is preferred.
• Experience: Previous experience in financial services, sales, or customer service is advantageous.

Skills:

• Strong communication and interpersonal skills.
• Basic understanding of financial products and terminology.
• Ability to multitask and prioritize in a fast‑paced environment.
• Proficiency in CRM software and financial management tools.
• Sales‑driven, with strong negotiation and closing skills.
• Analytical thinking and attention to detail.

Other Requirements:

• Knowledge of financial regulations and compliance is asset.
• Ability to handle sensitive financial information with confidentiality.
• Flexibility to work evenings or weekends, depending on the needs of the financial institution.

Compensation:

This role offers a competitive, performance‑driven compensation structure with significant earning potential, including income opportunities tied to client account management and growth. Compensation details will be discussed further during the interview process to provide a comprehensive understanding of the earning potential in this role.

This position is ideal for individuals with an interest in finance and sales, who enjoy helping customers make informed financial decisions.