customer service clerks supervisor

Kim's Mart; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local retail store in Moncton is seeking a dedicated individual to coordinate activities, train staff, and resolve work-related issues. The ideal candidate has a college education and 1-2 years of experience. This permanent position requires strong client focus, reliability, and the ability to work in a fast-paced environment.

Qualifications

• Must have 1 to 2 years of experience in a relevant role.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
• Train staff in job duties, safety procedures, and company policies.
• Conduct performance reviews.
• Co-ordinate, assign, and review work.
• Maintain the operation of computer systems, equipment, and machinery.

Skills

Client focus

Reliability

Team player

Education

College / CEGEP

Job description

Requirements

• Education: College / CEGEP
• Experience: 1 year to less than 2 years

Tasks

• Co-ordinate activities with other work units or departments
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff / workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Client focus
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week