customer service clerk

All About Eyecare Optometrists; Bedford; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local optometry clinic in Bedford, Nova Scotia is seeking a dedicated individual to handle appointment scheduling, record management, and customer service duties. The role requires a secondary school graduation certificate, strong communication skills, and the ability to work in a fast-paced environment. Candidates should be punctual, reliable, and a team player. This is a permanent position requiring flexibility in working hours from 15 to 43 hours per week.

Benefits

Vision care benefits

Qualifications

• Experience is an asset.
• Punctuality and reliability are essential.
• Ability to perform clerical duties including filing and sorting.

Responsibilities

• Schedule and confirm appointments.
• Record and relay information.
• Provide basic information to clients and the public.
• Perform light cleaning duties.

Skills

Excellent oral communication

Attention to detail

Efficient interpersonal skills

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Windows

Job description

Education : Secondary (high) school graduation certificate

Experience : Experience an asset

or equivalent experience

Work setting

• Urban area
• Retail / wholesale establishment / distribution centre
• Health care institution, facility or clinic

Tasks

• Schedule and confirm appointments
• Record and relay information
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Greet people and direct them to contacts or service areas
• Calculate billing charges
• Answer telephone and relay telephone calls and messages
• Light cleaning duties
• Receive and issue payments

Computer and technology knowledge

• MS Windows

Security and safety

• Bondable
• Criminal record check

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Sitting

Personal suitability

• Punctuality
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Reliability
• Team player
• Dependability

Health benefits

• Vision care benefits
• Work Term : Permanent
• Work Language : English
• Hours : 15 to 43 hours per week