Customer Service - Bilingual - Work from Home

Arise Virtual Solutions; Victoria; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company in customer service solutions is seeking bilingual agents to provide support for an insurance client. This flexible, work-from-home opportunity allows you to set your own schedule while assisting customers in both French and English. Ideal candidates are self-motivated, have excellent problem-solving skills, and can work efficiently under minimal supervision. Start your own business or work independently through the Arise platform.

Benefits

Work from home

Flexible schedule

Reduce commuting expenses

Additional income opportunities

Qualifications

• Fluency in French and English required.
• No formal degree required.
• Self-motivated and able to work independently.

Responsibilities

• Provide customer support for an insurance client in both languages.
• Handle inquiries and policy modifications including cancellations and refunds.
• Assist customers with insurance-related questions.

Skills

Bilingual (French and English)

Problem-solving

Communication

Empathy

Patience

Job description

Provide bilingual customer support in French and English for an insurance client through the Arise Platform.

If you are fluent in both languages, have experience with insurance products, and seek flexible work-from-home opportunities, this role might be ideal for you. Work remotely, utilize your expertise, and earn income on a schedule that fits your lifestyle — all via the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service jobs with well-known brands. It allows you to provide support, earn extra income, and save on commuting and other costs associated with working outside the home.

Several reputable clients are immediately available on the platform, enabling you to start earning within weeks. Your responsibilities include providing telephone support for an insurance client, addressing inquiries related to products or services, and handling policy modifications such as cancellations or refunds.

Benefits of using the Arise Platform include:

• Working from home at your convenience
• Scheduling work around your personal commitments
• Reducing commuting time and expenses
• Generating additional income on a flexible basis

A typical day involves:

• Assisting customers with insurance questions in both English and French
• Updating policies, including cancellations and refunds
• Explaining policies and benefits clearly to customers

Requirements for success: You should be self-motivated (no direct supervision), possess excellent problem-solving skills, demonstrate patience and empathy, and work well under pressure. Strong communication skills—written, listening, and verbal—are essential, as is the ability to navigate multiple systems efficiently. No formal degree is required.

This opportunity is suitable for anyone willing to invest in themselves and work independently. You can start your own customer support business or work as an agent for a partner company on the platform. A series of assessments and a virtual certification course are required before servicing clients.

About Arise:

Arise connects small, home-based entrepreneurs with prestigious Fortune 500 clients via a virtual platform. You choose your support opportunities and set your own schedule from home.

Learn more at AriseWorkFromHome.com

• This is not an employment offer but an opportunity to establish a business relationship with Arise.