Customer Service Attendant – Yard

Starbuildingcalgary; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Attendant in Calgary! This role offers an exciting opportunity to engage with customers, ensuring their needs are met with top-notch service. You will be responsible for assisting clients with order pickups, maintaining a clean and organized workspace, and operating forklifts safely. With a commitment to innovation and quality, this company values its employees and fosters a supportive environment. If you are passionate about customer service and enjoy working in a dynamic setting, this position is perfect for you. Embrace the chance to be part of a team that prioritizes excellence in the building materials industry.

Benefits

Competitive compensation

Educational assistance program

Company matching RRSP/DPSP program

Employee home purchase program

Qualifications

• High School Diploma or equivalent required.
• 3+ months of customer service experience preferred.

Responsibilities

• Assist customers with order pickups and returns.
• Maintain cleanliness and organization of the yard and warehouse.

Skills

Customer Service

Forklift Operation

Power Tools

Physical Stamina

Education

High School Diploma or equivalent

Tools

Forklift

Power Tools

Job description

Now Hiring – Customer Service Attendant, Yard

Location: 2345 Alyth Road SE, Calgary (on a bus route)

In late 2024 – early 2025, Star will be moving to a new facility at 292156 Crosspointe Road, Rocky View County, AB (behind the Century Downs Racetrack/Casino in Balzac) and not on a bus route.

Why Join Us?

At Star Building Materials, we offer an exciting place to build your career, with:

• Competitive compensation and benefit packages
• Educational assistance program
• Company matching RRSP/DPSP program
• Employee home purchase program

Requirements

• High School Diploma, or equivalent.
• 3+ months of customer service experience, ideally in the building materials retail industry.
• Ability to operate a forklift and other power tools.
• Satisfactory verification of criminal record check.
• Physically able to frequently kneel and crouch, and lift, carry, push or pull objects weighing up to 100 lbs.

Job Overview

Reporting to the Yard Supervisor, as the Customer Service Attendant – Yard you will assist clients with order pickups and returns and ensure delivery of excellent customer service. You will also handle the pre-packaging of customer orders and perform general housekeeping of the warehouse and yard area.

Your day-to-day responsibilities will include:

• Assisting customers with order pickups and/or returns.
• Completing daily inspections of forklifts and task list as assigned by Customer Service Supervisor.
• Maintaining cleanliness and organization of customer pickup area and warehouse.
• Verifying packages for accuracy of material types and quantities prior to customer pickups.
• Assisting in loading and unloading of products, and rotating stock in the warehouse as needed.
• Working safely and ensuring compliance with Qualico’s Safety Program and relevant safety regulations.
• Providing support to other projects or duties as assigned.

Work Conditions

You will primarily work in the outdoor lumber yard during regular retail business hours: 7:00 am to 4:00 pm Monday to Friday. Work has exposure to noise from equipment/machinery and occupational hazards, as well as dealing with inclement weather and dust. Overtime may occasionally be required.

About Us

Star Building Materials is an independent, wholly owned division of Qualico. Since 1958, Star Building Materials has sourced, manufactured, and supplied quality building materials to builders, developers, renovators, and homeowners. It is our mission to innovate within the construction industry, exploring new methods to help reduce waste, increase efficiency, and manage project costs.

None of this would be possible without people. We hire only the most forward-thinking, experienced, and passionate staff to serve your building needs. We care deeply about the quality of the products and service you receive, and we invest in our relationships both with our employees and our customers. We aim to reach beyond minimum standards of safety and environmental concerns.

We serve our clients with some of the most innovative building solutions available, including framing and finishing materials, engineered wood floor systems, trusses, drywall, insulation, and a wide selection of related supplies.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest.