Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go; Area A (Kicking Horse/Kinbasket Lake); On-site; CAD 30,000 - 60,000; Part time

Job summary

Oasis Stop N Go is seeking a Customer Service Associate to join their team. This role focuses on delivering exceptional customer service and maintaining store operations, including restocking supplies and ensuring cleanliness. Ideal candidates are 19 years or older, have prior experience in retail, and possess strong communication skills. Opportunities for career advancement are available within the company.

Qualifications

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Must be in physically good shape and able to stand during the entire work shift.

Responsibilities

• Provide fast, efficient, friendly customer service.
• Maintain cleanliness of the store and fuel pumps.
• Restock shelves and check-in vendor deliveries.

Skills

Customer service orientation

Communication skills

Ability to follow directions

Ability to lift heavy items

Job description

Customer Service Associate-Oasis Stop 'N Go

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Customer Service Associate-Oasis Stop 'N Go

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This range is provided by Oasis Stop N Go. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$13.00/hr - $13.00/hr

Job Summary

Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Maintain a positive attitude.
• Performs other similar or related duties as assigned.
  
  

Skills & Qualifications

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation-Actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

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