Customer Service Associate

Savers; Yorkton; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive onboarding and training

Extended health care plans for full-time Team Members

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP) with company match

Paid time off for leisure and personal pursuits

Mental health services for daily well-being

Job summary

Savers, a leading thrift operator in North America, is hiring Customer Service Associates in Yorkton. This role focuses on delivering top-notch experiences while contributing to a team that values diversity and community impact. Full-time and part-time opportunities available with competitive benefits including health care plans and retirement savings.

Responsibilities

• Create an exceptional experience for Customers, Donors, and Team Members.
• Contribute to a diverse team and purpose-driven company.
• Participate in extensive onboarding and ongoing training.

Skills

Customer Service

Communication

Problem Solving

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are proud of our #ThriftProud movement, supported by millions of loyal customers visiting over 300 stores and more than 22,000 team members. Learn more about the Savers family of thrift stores, our impact, and our movement at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness, as our team is made up of people from diverse backgrounds, experiences, and perspectives, all contributing something special.
• To work in a purpose-driven company with a business model that positively impacts the planet and local communities.
• Opportunities for career growth and development, especially with our expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, which develops and delivers robust training internally, supplemented by renowned external providers.
• Extended health care plans for full-time Team Members.
• Company-Paid Life and AD&D Insurance.
• A Group Registered Retirement Savings Plan (RRSP) with a generous company match to help you save for the future.
• Paid time off for leisure and personal pursuits.
• A range of mental health services to support daily well-being.