Customer Service Associate

Savers | Value Village; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join Savers | Value Village as a Customer Service Associate in Winnipeg, where you will create outstanding experiences for customers and donors while being part of a diverse and purpose-driven team. Experience comprehensive onboarding from day one, with opportunities for career growth and community impact.

Benefits

Extended health care plans for full-time Team Members

Company-Paid Life and AD&D Insurance

Group RRSP with generous company matching

Paid time off for leisure or personal pursuits

Mental health services

Qualifications

• Great communication skills and ability to work in a team.
• Diverse backgrounds celebrated, with an emphasis on purpose-driven work.
• Commitment to inclusivity and accommodating individuals with disabilities.

Responsibilities

• Creating an excellent experience for Customers, Donors, and Team Members.
• Participating in a purpose-driven company aimed at benefiting local communities.
• Engaging in comprehensive training and development programs.

Job description

Description

Job Title: Customer Service Associate

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for community programs and services. We are proud to be part of the #ThriftProud movement. Our loyal customers and over 22,000 team members across more than 300 stores make our impact possible. Learn more at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions

At Savers / Value Village, our Customer Service Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What You Can Expect

• The opportunity to celebrate uniqueness, as our team is made up of diverse backgrounds, experiences, and perspectives.
• To work in a purpose-driven company with a business model that benefits both the planet and local communities.
• Investment in your career growth through our expansion plans and development programs.

What You Get

Comprehensive onboarding and training from day one, with our internal Savers University providing robust training programs developed in-house, supplemented by external partners.

• Extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group RRSP with generous company matching to support your financial future
• Paid time off for leisure or personal pursuits
• Mental health services to support your well-being

970 Nairn Ave, Winnipeg, MB R2L 0Y2

Value Village is committed to fair and accessible employment practices. We accommodate individuals with disabilities during recruitment and employment processes and continually review our policies to meet accessibility standards.