Customer Service Associate

La Maison Simons; Montreal (administrative region); On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Telemedicine service

Employee and Family Assistance Program

Group insurance plan

RRSP

40% off Simons purchases

Job summary

La Maison Simons in Montreal is seeking enthusiastic team members to join our store staff as a customer service-focused role. You will assist shoppers, stock and merchandise, and ensure the store presents a welcoming, fashion-forward experience.

Fluency in French is required for Quebec; English is helpful for other regions. Retail or fashion interest is a plus, and we offer flexible hours in a supportive environment.

Qualifications

• Provide friendly and personal customer service.
• Enjoy fashion and interacting with people.
• Able to communicate in the official language of the province where the Simons store is located (Québec: French; Ottawa: English; other provinces: English).

Responsibilities

• Provide high-quality customer service to our clientele.
• Perform various tasks within the assigned department, such as merchandizing products.

Skills

Customer service

Fashion sense

Communication

Bilingual

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Full Time, Short time and Part Time

Key Responsibilities :

• Provide high-quality customer service to our clientele.
• Perform various tasks within the assigned department, such as merchandizing products.

Desired Profile

• Provide friendly and personal customer service.
• Enjoy fashion and interacting with people.
• Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
• Quebec: French
• Ottawa: English(French considered an asset)
• Ontario, Alberta, British Columbia and Nova Scotia: English

Benefits Available :

• A telemedicine service and Employee and Family Assistance Program.
• Group insurance plan and RRSP.
• Up to 40% off Simons purchases.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.