Customer Service Associate

Simons

Quebec

On-site

CAD 32,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Telemedicine
EFAP
Group insurance
RRSP
40% off purchases

Job summary

Simons is hiring for full-time and part-time customer service roles in our fashion-focused Quebec stores. You will provide high-quality service, assist customers, and help merchandise the department to showcase latest collections.

Ideal candidates enjoy fashion, excel in friendly interactions, and can communicate in the province's official language. French in Quebec, English in other regions; French is an asset. We offer competitive benefits and a collaborative team environment.

Qualifications

  • Provide friendly and personal customer service.
  • Enjoy fashion and interacting with people.
  • Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
  • Quebec: French Ottawa: English (French considered an asset) Ontario, Alberta, British Columbia and Nova Scotia: English

Responsibilities

  • Provide high-quality customer service to our clientele.
  • Perform various tasks within the assigned department, such as merchandizing products.

Skills

Customer service
Fashion interest
Multilingual communication

Job description

Full time and Part time Key Responsibilities:
  • Provide high-quality customer service to our clientele.
  • Perform various tasks within the assigned department, such as merchandizing products.
Desired Profile:
  • Provide friendly and personal customer service.
  • Enjoy fashion and interacting with people.
  • Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
  • Quebec: French Ottawa: English (French considered an asset) Ontario, Alberta, British Columbia and Nova Scotia: English
Benefits Available:
  • A telemedicine service and Employee and Family Assistance Program.
  • Group insurance plan and RRSP.
  • Up to 40% off Simons purchases.

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones. Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential. Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Creativity, community, and our employees' well-being are embedded in our DNA. Find a career that's right for you in one of our stores, at our head office, or at our Campus in Quebec City. At Simons, we care about our employees and their families. We believe that even small gestures can have a huge impact. We offer flexibility, as well as generous salaries and benefits to our team, all in a warm and welcoming environment. See all our benefits.

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