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Customer Service Associate

Savers

Moncton

On-site

CAD 25,000 - 35,000

Full time

25 days ago

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Job summary

Savers is looking for both Full-Time and Part-Time Customer Service Associates to provide exceptional experiences across all store interactions. Join a purpose-driven company supporting reuse and community programs while enjoying extensive benefits, career growth opportunities, and a supportive work environment.

Benefits

Comprehensive health care plans for full-time Team Members
Company-paid Life and AD&D Insurance
Group Registered Retirement Savings Plan (RRSP) with company matching
Paid time off for leisure or personal pursuits
Mental health services to support daily life

Responsibilities

  • Create an exceptional experience for Customers, Donors, and Team Members.
  • Participate in comprehensive onboarding and training.

Skills

Communication
Customer Service
Teamwork

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are proud to be part of the #ThriftProud movement. Our success is driven by millions of loyal customers visiting over 300 stores and our more than 22,000 team members. Learn more about the Savers family, our impact, and our movement at savers.com.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associate positions.

What you can expect:

  • The opportunity to celebrate uniqueness. Our team is made up of people from diverse backgrounds, experiences, and perspectives, each with something special to contribute.
  • To work in a purpose-driven company with a business model that positively impacts the planet and local communities.
  • Opportunities for career growth and development, supported by our aggressive store expansion plans.

What you get:

  • Comprehensive onboarding and training from day one.
  • In-house expertise through Savers University, which develops and delivers robust training programs internally, supplemented by partnerships with renowned providers.
  • Extensive benefits including:
    • Comprehensive health care plans for full-time Team Members
    • Company-paid Life and AD&D Insurance
    • A Group Registered Retirement Savings Plan (RRSP) with company matching
    • Paid time off for leisure or personal pursuits
    • Mental health services to support daily life
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