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A leading retailer in outdoor sports equipment is hiring a Customer Service Representative to provide superior customer service and support in their inbound call center. This role involves engaging with customers, processing orders, and resolving any issues to ensure a legendary customer experience. Applicants should have experience in sales or customer service and a high school diploma, with opportunities for career advancement and discounts on company merchandise.
Reporting to the Group Sales Manager – Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders, answer general customer inquiries and customer complaints in an inbound customer service center.
Responsibilities :
Qualifications :
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.