Customer Service Assistant (Casual)

Farm Credit Canada; Canada; On-site; CAD 30,000 - 60,000; Part time

Job summary

Farm Credit Canada is seeking a casual customer service representative to assist with occasional office coverage. The role involves responding to inquiries, maintaining records, and handling customer transactions. Ideal candidates will bring strong people skills, a friendly demeanor, and a passion for agriculture.

Qualifications

• A certificate in office administration or at least one year of related experience.
• Basic administration skills.
• A love for agriculture.

Responsibilities

• Respond to inquiries in person and over the phone.
• Maintain customer records by updating and recording account information.
• Process incoming and outgoing mail, order office supplies and schedule appointments.

Skills

Customer-focused

Teamwork

Organizational skills

Problem-solving

Education

Certificate in office administration

Job description

Closing Date (MM/DD/YYYY):

06/23/2025

Worker Type:

Casual

Language(s) Required:

English

Term Duration (in months):

Customer service skills a must
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence. We’re looking for someone to help us occasionally when coverage is needed in the office. These works shifts will be infrequent on an as-needed basis.

What you’ll do:

• Respond to inquiries in person and over the phone
• Maintain customer records by updating and recording account information
• Process incoming and outgoing mail, order office supplies and schedule appointments
• Accept customer payments, handle receipts and complete daily bank deposits

What we’re looking for:

• Customer-focused with strong teamwork and people skills
• A friendly attitude that connects with customers
• Organized and detailed multi-tasker
• Able to deal with change, make decisions and solve problems

What you’ll need:

• A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
• Basic administration skills
• A love for agriculture