Customer Service and Sales Support Representative

AO GlobeLife; Hamilton; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company in Canada is looking for a Customer Service and Sales Support Representative. The role involves providing exceptional customer service, resolving inquiries, and supporting the sales team to enhance revenue growth. With competitive wages and remote work advantages, this position is ideal for organized and sales-driven professionals seeking a new challenge.

Benefits

Competitive Wage

Remote Work Advantage

Residual Income, Bonus Pay

Extended Health Insurance

Flexible Schedule

Qualifications

• 1+ year of customer service and sales support experience.
• Proficiency in Zoom.
• Ability to work collaboratively in a team environment.

Responsibilities

• Respond to customer inquiries via phone, email, and video chat.
• Support the sales team with lead generation and data entry.
• Resolve customer complaints and concerns in a timely manner.

Skills

Communication

Problem-solving

Interpersonal skills

Tools

Zoom

Job description

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!

As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities :

• Respond to customer inquiries via phone, email, and video chat
• Resolve customer complaints and concerns in a timely and professional manner
• Provide product information and solutions to customers
• Support the sales team with lead generation, data entry, and sales research
• Identify and escalate potential sales opportunities to the sales team
• Collaborate with internal teams to resolve customer issues and improve processes

Requirements :

• Must be eligible to work in Canada
• 1+ year of customer service and sales support experience
• Excellent communication, problem-solving, and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Zoom
• Ability to work collaboratively in a team environment

Why Join Us :

• Competitive Wage
• Remote Work Advantage
• Residual Income, Bonus Pay
• Extended Health Insurance
• Flexible Schedule

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!

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