Customer Service and Sales Representative (Remote)

Concentrix; Moose Jaw; Remote; CAD 40,000 - 55,000; Full time

Job summary

A customer experience solutions provider is seeking a remote Customer Service and Sales Representative to engage customers through calls and online channels. The role focuses on delivering exceptional customer service and resolving inquiries related to client products. Ideal for individuals passionate about customer experiences, and applications are accepted on an ongoing basis.

Qualifications

• Exceptional customer service skills.
• Ability to resolve inquiries and issues.
• Technical support knowledge.

Responsibilities

• Engage with customers through calls and online channels.
• Deliver exceptional customer service.
• Resolve routine inquiries related to products and services.

Job description

Overview

Job Title: Customer Service and Sales Representative (Remote)

JOB DESCRIPTION

The Customer Service Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.