Customer Service and Sales Representative

Randstad Canada; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Kundenservice-Mitarbeiter für eine 3-wöchige Vertragsposition in Hamilton. In dieser Rolle sind Sie die erste Anlaufstelle für Kunden, die Anrufe entgegennehmen und Walk-Ins begrüßen. Sie werden Teil eines freundlichen Teams, das Unterstützung bietet und eine positive Arbeitsumgebung fördert. Diese Gelegenheit ist ideal für alle, die Erfahrungen sammeln möchten, sei es als Student oder in einer Übergangsphase. Nutzen Sie die Chance, Ihre Fähigkeiten in einem unterstützenden Umfeld zu entwickeln und möglicherweise die Möglichkeit einer Vertragsverlängerung zu erhalten.

Benefits

Wettbewerbsfähiger Stundenlohn

Kostenlose Parkplätze

Zugänglich für öffentliche Verkehrsmittel

On-Site Schulung

Wöchentliche Bezahlung

Leistungen über SunLife

Qualifications

• Starke Kommunikations- und Kundenservicefähigkeiten erforderlich.
• Erfahrung in der Bau-Einzelhandelsbranche oder am Empfang ist von Vorteil.

Responsibilities

• Beantworten von eingehenden Anrufen und genaue Erfassung von Bestellinformationen.
• Begrüßen von Kunden und Unterstützung am Empfang.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Education

Erfahrung im Einzelhandel

Tools

ERP-Systeme (z.B. SYSPRO)

Computerkenntnisse

Job description

Are you a reliable, people-oriented professional who thrives in a role that blends customer service, multitasking, and teamwork? Do you bring strong communication skills, a willingness to learn, and a positive attitude to your work every day?

We’re currently hiring a Customer Service / Front Desk Associate for a 3-week contract in Hamilton, supporting a busy showroom during peak season. You’ll be the friendly first point of contact for incoming calls and walk-in customers, with plenty of support from an experienced and approachable team.

If you enjoy helping people, staying organized, and being part of a calm, collaborative work environment—this is the role for you!
There is potential for this contract to be extended.

Advantages
- Competitive hourly rate: $21/hour
- Monday–Friday schedule: 8:00 AM – 4:00 PM
- Friendly and laid-back team culture
- On-site training provided
- Free parking & Transit accessible
- 3-week contract with the possibility of extension
- Paid weekly
- Benefits available through SunLife



Responsibilities
- Answer incoming phone calls and take down order information accurately
- Greet walk-in customers and offer front desk support
- Help stock shelves or tidy the front area during slower times
- Enter orders into the internal system (support available)
- Collaborate with a small, experienced team
- Keep things running smoothly while staying proactive during downtime

Qualifications
- Strong communication and customer service skills
- Friendly and approachable with a team-first attitude
- Previous experience in construction retail (i.e. Rona or Home Depot) or front desk roles is a plus
- Comfortable using computers; willing and capable of learning new systems
- ERP System experience is a bonus – training available for SYSPRO

Summary
This is a great opportunity for someone looking to gain experience in a supportive setting. Whether you’re a student, in between roles, or looking to build your skills, this 3-week contract could be the perfect fit—with the possibility for more.

Apply Today!
[e-mail]

Want to get ahead?
Register for MyRandstad and apply directly online by uploading your resume. It’s a quick and easy way to get your application placed in consideration for this great opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.