Customer Service and Optical Assistant - Springfield

Oscar Wylee Pty Ltd.; Manitoba; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Free prescription glasses every six in

Family & Friends discounts twice a año

Job summary

Oscar Wylee Pty Ltd. Springfield is looking for an Optical Assistant to deliver exceptional in-store customer service in a fast-paced environment, helping customers find the right eyewear and achieving sales targets.

You will provide styling advice, engage with shoppers, support teammates, and enjoy perks such as free glasses every six months and Family & Friends discounts twice yearly, with the store located at Orion Springfield Central.

Qualifications

• Experience in fast-paced retail environments.
• Clear, direct communication with customers.
• Motivated, proactive and initiative-taker.
• Friendly, empathetic with strong customer service.
• Able to work late evenings and weekends.

Responsibilities

• Engage with customers to identify eyewear needs and deliver service.
• Provide expert recommendations and eyewear styling advice.
• Be energetic and responsive to customer queries.
• Support team members and contribute to a harmonious work environment.

Skills

Retail experience

Communication skills

Proactive

People person

Flexibility

Job description

Customer Service and Optical Assistant - Springfield

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

• Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
• Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends
• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work at our Springfield store, located inside Orion Springfield Central Shopping Centre. With easy access from Springfield Train Station and over 3,000 car park spaces available, commuting is convenient. Enjoy a vibrant retail environment with cafés, dining, and entertainment options nearby. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work at our Springfield store, located inside Orion Springfield Central Shopping Centre. With easy access from Springfield Train Station and over 3,000 car park spaces available, commuting is convenient. Enjoy a vibrant retail environment with cafés, dining, and entertainment options nearby. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Located within Orion Springfield Central Shopping Centre, the Oscar Wylee Springfield store offers a vibrant retail environment with convenient access to shopping, dining, and entertainment options. Enjoy nearby cafés, restaurants, parks, and local attractions, making Springfield a great place to work and unwind.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!