Customer Service Agent - Fully Remote

American Income Life Insurance Company; Surrey; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading supplemental benefits company is seeking dedicated Benefits Representatives to join their expanding team. The role involves assisting customers with product information, answering coverage questions, and developing a strong knowledge base of services. Ideal candidates will have customer service or sales experience and possess excellent communication skills. This position offers hands-on training, weekly pay, and bonuses, with opportunities for remote work.

Benefits

Hands on training

Weekly pay

Bonuses

Residual income

Company paid trips

Qualifications

• Previous experience in customer service or sales.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Helping customers by providing product and service information.
• Answer customer questions regarding their coverage.
• Develop and maintain a knowledge base of the evolving products and services.

Skills

Customer Service

Sales

Communication

Multitasking

Team Player

Job description

We are looking for anindividual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

What are we looking for in a candidate?

• A sharp individual with an entrepreneurial mindset
• An individual that is a team player and works well under pressure
• An individual with professional communication skills

Benefits

• Hands on training
• Weekly pay
• Bonuses
• Residual income
• Company paid trips
• Remote

Apply now to learn more about what we do and how you can be a part of our team today!