Customer Service Agent

Customer Service Agent

Company: Kento Windows and Doors

Location: St. John's, NL

Salary: $16.00 hourly / 32 to 35 hours per week

Employment Type: Full-time

Shifts: Day, evening, shift, on call, early morning, morning

Start Date: As soon as possible

Benefits: Health benefits, Dental plan, Health care plan

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work Location: Must be completed at the physical location; no remote work option

Responsibilities and Qualifications

1. Computer and technology knowledge: MS Excel, MS Windows, MS Word, MS PowerPoint, MS Office, Social Media
2. Type of experience: Call center
3. Area of specialization: Communications, Technical support, Business sales and services, Distribution

Work Conditions and Physical Capabilities

1. Attention to detail
2. Fast-paced environment
3. Tight deadlines
4. Work under pressure
5. Hand-eye coordination
6. Physically demanding
7. Repetitive tasks
8. Standing for extended periods

Personal Suitability

1. Punctuality
2. Client focus
3. Efficient interpersonal skills
4. Excellent oral communication
5. Excellent written communication
6. Flexibility
7. Organized
8. Reliability
9. Team player
10. Initiative
11. Judgment
12. Ability to multitask
13. Dependability
14. Honesty
15. Quick learner

Application Deadline: Until 2025-04-24