Customer Sales & Service Rep I

SiteOne Landscape Supply, Inc.; Kelowna; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading wholesale distributor in the green industry is seeking a Customer Sales & Service Rep I in Kelowna. The role involves providing exceptional service, managing inventory, and fostering relationships with customers. Candidates with retail experience and knowledge of landscaping products will excel. This full-time position offers competitive compensation, benefits, and a supportive work environment.

Benefits

Medical, Dental, and Vision Plans

Paid Time Off, Paid Holidays

Tuition Reimbursement

Product Discount

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Knowledge of landscape, nursery, or irrigation products is a plus.
• Must be able to lift a minimum of 50 pounds.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify opportunities to grow sales with customers.

Skills

Customer Service

Inventory Management

Problem Solving

Adaptability

Education

High School Diploma or Equivalent

Job description

Join to apply for the Customer Sales & Service Rep I role at SiteOne Landscape Supply .

Company Overview

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including : irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Position Overview

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What You’ll Do

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

• Minimum of 1 year experience in a retail or wholesale setting, preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.
• Weekly Paychecks with DailyPay available!
• Competitive Compensation and Benefit Package Including, but not limited to :
• Medical, Dental, and Vision Plans.
• Paid Time Off, Paid Holidays.
• RRSP eligible.
• Tuition Reimbursement.
• Product Discount.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Customer Service
• Industries : Wholesale and Retail

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