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Customer Sales & Service Rep

SiteOne Landscape Supply, Inc.

City of Langley

On-site

CAD 40,000 - 55,000

Full time

4 days ago

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Job summary

A leading company in the landscaping products industry is looking for a Customer Sales & Service Rep. This role involves providing exceptional customer service, managing customer relationships, and assisting with inventory orders. The ideal candidate will have retail experience and a passion for customer satisfaction. Join a team dedicated to fostering a culture of safety and teamwork while enjoying competitive compensation and benefits.

Benefits

Weekly Paychecks with DailyPay available!

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

RRSP eligible

Tuition Reimbursement

Product Discounts

Qualifications

Minimum of 1 year experience in a retail or wholesale setting.
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.

Responsibilities

Demonstrate exceptional customer service to all SiteOne customers.
Assist customers with their questions and needs, either in person, via the phone or online.
Pull and prepare inventory orders for customer pick up or delivery.

Skills

Customer Service

Retail Experience

Inventory Management

Education

High School Diploma

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Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What You’ll Do

Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Starting Hourly Wage: $21.00

Skills We Are Seeking

Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred

Perks

Weekly Paychecks with DailyPay available!
Competitive Compensation & Benefit Package Included, Included but not limited to:
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
RRSP eligible
Tuition Reimbursement
Product Discounts

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Customer Service
Industries
Wholesale and Retail

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