Customer Sales & Service Consultant

Eastlink; Yarmouth; On-site; CAD 80,000 - 100,000; Full time

Job summary

A telecommunications company in Yarmouth, Nova Scotia, seeks a Customer Sales & Service Consultant to assist customers with mobile upgrades, billing inquiries, and current promotions. This role offers opportunities for growth within Eastlink and provides a starting wage of $17.75/hr plus unlimited commission. The ideal candidate will bring strong customer service and sales skills, benefiting from training and various employee perks including paid time off and benefits.

Benefits

Paid time off

Holidays

Sick days

Benefits

Pension

Discounts

Qualifications

• Strong customer service and sales capabilities.
• Ability to communicate effectively with customers.

Responsibilities

• Upgrade mobile phones for customers.
• Review plans to help customers save money.
• Answer billing inquiries efficiently.
• Share current promotions with customers.

Skills

Customer service skills

Sales ability

Communication skills

Job description

Customer Sales & Service Consultant

Join Eastlink: A Career That Connects

Location: In-office & remote positions available

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!