Customer Sales & Service Consultant

Eastlink; Nova Scotia; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A telecommunications company in Nova Scotia is hiring a Customer Sales & Service Consultant, offering a starting wage of $17.75/hr plus unlimited commission. Responsibilities include upgrading mobile phones and assisting with billing inquiries. This role offers opportunities for career growth and various perks including paid time off and benefits, with training provided for those without prior experience.

Benefits

Unlimited commission and incentives

Paid time off and holidays

Benefits and pension

Employee discounts

Qualifications

• Ability to upgrade mobile phones and review plans to save money.
• Experience in handling billing inquiries and sharing current promotions.

Responsibilities

• Upgrade mobile phones for customers.
• Review customer plans to find savings.
• Respond to billing inquiries.
• Share current promotions with customers.

Skills

Customer service skills

Communication skills

Sales ability

Job description

Overview

Customer Sales & Service Consultant

Work Location: Contact Center (On-site) or Remote (Work-from-Home)

Start Date: November 5, 2025

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!