Customer Sales & Service Consultant

Eastlink; New Glasgow; On-site; CAD 80,000 - 100,000; Full time

Job summary

A telecommunications company is seeking a Customer Sales & Service Consultant in New Glasgow, NS, offering both in-office and remote positions. The consultant will focus on upgrading mobile phones, managing billing inquiries, and sharing promotions. Starting salary is $17.75/hr plus commission and benefits. The ideal candidate should possess strong customer service and sales skills. Opportunities for growth within the company are emphasized.

Benefits

Unlimited commission and incentives

Paid time off

Training provided

Discounts on services

Qualifications

• Ability to upgrade mobile phones and review plans for cost savings.
• Skilled in handling billing inquiries and sharing promotional offers.

Responsibilities

• Manage mobile phone upgrades.
• Review customer plans to save money.
• Answer billing inquiries and promote current deals.

Skills

Customer service skills

Sales abilities

Job description

Customer Sales & Service Consultant

Join Eastlink: A Career That Connects

Location: In-office & remote positions available

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!