Customer Sales & Service Consultant

Eastlink; Charlottetown; On-site; CAD 80,000 - 100,000; Full time

Job summary

A telecommunications company based in Prince Edward Island is seeking a Customer Sales & Service Consultant to engage with customers through mobile and internet services. The role offers in-office and remote work options, starting at $17.75/hr plus commissions. Ideal candidates will excel in customer service and sales and have a willingness to grow within the company. Comprehensive training is provided, making it perfect for those without prior experience.

Benefits

Paid time off

Benefits

Pension

Discounts

Qualifications

• Ability to upgrade mobile phones and review plans to save money.
• Experience in answering billing inquiries and sharing current promos.

Responsibilities

• Upgrade mobile phones.
• Review plans to save money.
• Answer billing inquiries.
• Share current promos.

Skills

Customer service

Sales skills

Interpersonal skills

Job description

Customer Sales & Service Consultant

Join Eastlink: A Career That Connects

Location: In-office & remote positions available

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!