Customer Sales Representative

UW Winnipeg; Winnipeg; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in promotional advertising seeks dynamic individuals to join their team. This role focuses on delivering exceptional customer experiences through active listening and personalized service. The ideal candidate will thrive in a fast-paced environment, managing client relationships and resolving issues with professionalism and emotional intelligence. With opportunities for personal development and uncapped commissions, this position offers a supportive team-oriented atmosphere where creativity and teamwork are highly valued. If you're ready to take on challenges and grow your career, this is the place for you!

Benefits

Access to industry professionals for mentorship

Opportunities for uncapped commissions

Supportive team-oriented environment

Organic growth opportunities based on performance

Qualifications

• 1-2 years of customer service experience required, preferably in sales or hospitality.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Learn the marketing portfolio of clients quickly and thoroughly.
• Deliver personalized product recommendations based on customer needs.

Skills

Customer Service

Active Listening

Communication Skills

Interpersonal Skills

Problem Solving

Education

1-2 years of experience in customer service

Job description

UW Winnipeg is a promotional advertising and business consulting firm located in the Winnipeg area.

We specialize in developing marketing strategies specifically tailored to appeal to our client’s customers.

Our mission is to create an unforgettable customer experience, which requires our staff to be exceptional active listeners who are able to cultivate trust and understanding with each customer.

Job Duties:

1. Quickly and thoroughly learn the marketing portfolio of clients.
2. Deliver personalized product and service recommendations with the customer's wants and needs at the forefront.
3. Manage consumer and client relationships.
4. Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence.

Qualifications:

1. 1-2 years of customer service experience, preferably in a sales, customer service, retail or hospitality environment.
2. Timely and dependable: You possess a reputation as always being on time and prepared.
3. Confidence in your ability to overcome challenges and achieve personal and professional goals.
4. Excellent communication and interpersonal skills.
5. Professional appearance and conduct.
6. Must be comfortable working in a fast-paced, high-energy environment where creativity, proactivity, and teamwork are essential.

Benefits:

1. Access to the industry's top professionals for personal development and mentorship.
2. Opportunities to earn additional income with uncapped commissions plus bonuses and client incentives.
3. Supportive and encouraging team-oriented environment; COVID-19 hasn't stopped us from building collaborative and strong relationships across our team.
4. Organic growth opportunities: We reward team members based on their performance, skill, and leadership ability.