Customer Rep-Station

FedEx Group; Central Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading company is seeking a Part Time Customer Representative in Barrie. The role involves providing customer assistance, performing administrative tasks, and promoting sales. Candidates should possess strong communication and analytical skills, with the ability to lift heavy packages. Training and compliance with regulations are essential.

Qualifications

• Knowledge of Canadian Customs regulations preferred.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.

Responsibilities

• Provide accurate information and assistance to customers.
• Perform administrative duties for efficient operations.
• Promote sales and generate potential incremental revenue.

Skills

Communication

Analytical Skills

Problem Solving

Negotiation

Education

High school diploma/equivalent

College diploma

Job description

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/equivalent. College diploma preferred
• Knowledge of Canadian Customs regulations preferred
• Knowledge of FedEx Express and Ground products and services preferred
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Must be able to complete and achieve minimum thresholds on any mandatory testing and training
• Must be able to operate in a PC windows environment
• Excellent interpersonal and verbal communication skills
• Good analytical and problem solving skills
• Good negotiation skills
• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications: Shift: Saturday to Wednesday; Saturday 12 pm to 5 pm, Sunday 2 pm to 6 pm, Monday to Wednesday 4 pm to 9 pm. Must have the ability to lift 70 lbs. Job posting date: 05/15/2025; end date: 05/22/2025 at 3PM local time.

Pay Transparency:

Additional Details: Barrie (YBNA) Part Time Customer Representative Station

DISCLAIMER

This job description is general in nature and not a comprehensive list of duties, responsibilities, and qualifications. Employees are expected to perform all other duties as assigned, complete all mandatory training, operate in a PC Windows environment, and maintain necessary certifications. If residing in Quebec, bilingualism (French and English) is required. Candidates requiring driving as a core competency must have a valid driver’s license and a clean driving record.

Employment Equity Statement

At FedEx, we value diversity and are committed to inclusive employment practices. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations are available upon request during the recruitment process.