Customer Order Coordinator

Evertz Microsystems, Ltd.; Burlington; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Employer funded benefits program

Work-life balance

Employee Assistance plan

Employee Discount Platform

Casual work environment

Social events and sports teams

Job summary

Evertz Microsystems, Ltd. in Burlington, Ontario is seeking a detail-oriented Customer Order Coordinator to enter and manage orders from customers and internal requests for Production and R&D.

You will work closely with the Production team to monitor ship dates and address delays, ensuring accurate order processing. You will communicate order status to internal teams, sales representatives, project managers and customers, keeping everyone informed throughout the fulfillment process.

Qualifications

• Must have college education in business/administration or related experience.
• Strong organizational, time management and communication skills.
• Proven ability to solve problems and manage multiple tasks.

Responsibilities

• Create internal sales orders within the billing system.
• Organize delivery details: system notes, ship date, transport mode, terms.
• Provide delivery updates to customers and sales team; manage revisions.

Skills

Organizational skills

Time management

Verbal and written communication

Problem solving

Education

College education in Business/Administration

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Customer Order Coordinator

Department: Administration Location: Burlington, ON, Canada

We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role involves close collaboration with the Production team to monitor ship dates and address any delays.

The successful candidate will communicate order status clearly and promptly to internal departments, sales representatives, project managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process.

Responsibilities

• Create internal sales order within custom billing system
• Organize delivery details such as, system customization notes, ship date, mode of transport, and payment terms
• Provide customers and sales team with delivery updates such as, order revision requirements and transit rescheduling

Qualifications

• College Education in related field (Business, Administration) or related experience
• Superior organizational and time management skills
• Excellent verbal and written communication skills, and problem-solving ability
• Knowledge of Microsoft Excel, Word, and Outlook

What we offer

• Employer funded benefits program
• Work-life balance
• Employee Assistance plan
• Employee Discount Platform
• Casual work environment
• Social events and sports teams

Location: Burlington, Ontario (in-office position)

Hours: Monday - Friday, 40 hours.

Vacancy: This is an existing position.

Salary Range: $40K CAD - $45K CAD

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Thank you for considering a career with Evertz!