Customer Manager

Acosta; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

Acosta is seeking a Business Manager in Mississauga, responsible for managing client relationships and driving sales growth. The role requires developing business plans and achieving sales goals while ensuring effective budget management. Ideal candidates will hold a Bachelor’s degree and have retail experience. Strong skills in Microsoft applications and excellent presentation abilities are essential.

Qualifications

• Minimum of six months of relevant experience in retail (CPG industry), marketing, and/or resets.
• Sales administration or finance experience preferred.

Responsibilities

• Increase sales and market share of represented brands.
• Develop Customer Business Plan to meet business priorities.
• Collaborate with Retail Sales Managers on major initiatives.

Skills

Presentation Skills

Project Management

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

Bachelor’s degree or equivalent work experience in industry

Job description

Responsible for the management of the assigned principals’ business (division and / or geographic), within designated “customer accounts”. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.

RESPONSIBILITIES

Deliver principals’ objectives to include volume and sales fundamentals (merchandising, assortment, pricing and shelving) goals at the assigned customers at the lowest cost.

Develop a Customer Business Plan that will deliver the principals’ business priorities.

Call on all decision-makers at the customer to sell business plans, programs and concepts that improve long-term business results.

Achieve results at the lowest possible selling cost while maximizing company revenue (to include brokerage, commissions, bonuses, contest earning, etc.). Oversee all manufacturers’ expenditures at the customer level.

Achieve competitively superior in-store presence in the assigned stores. Call on headquarters, supervisors and other customer operations personnel for both direct and indirect customers. Manage manufacturers’ trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to the customer.

Operate within the designated budget.

Pro-actively communicate with key principals.

Collaborate with Retail Sales Managers on all major retail initiatives (new product introductions, selling drives, contests, etc.).

Effectively use knowledge of customer, market, and principal – involve marketing, technology, and administrative resources to accomplish objectives.

Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology, and administration).

Pro-actively shareinformation and customer / principal information with other team members to build organization capacity.

Utilize computer systems and technology to achieve the objectives of the Customer Business Plan. Develop and maintain skill levels to support the use of Acosta communication systems.

Provide feedback to the Team Leader and / or General Manager on how to build organizational capacity and improve our business.

Meeting the physical requirements – listed below.

Other duties as assigned.

QUALIFICATIONS

Minimum Education and Work Experience :

Bachelor’s degree or equivalent work experience in industry name required.

Minimum of six months of relevant experience in retail (CPGindustry), marketing, space management, and / or resets. Sales administration or finance experience preferred.

Knowledge, Skills, and Abilities :

Expertise in Microsoft software : PowerPoint, Excel, Word, and Outlook, as well as a thorough knowledge of web-based applications.

Must have excellent presentation skills.

Must be able to handle multiple projects simultaneously.

Must have valid driver’s license.

This position requires that you drive on behalf of Acosta Sales & Marketing. Therefore, any DUI / DWI conviction in the past36 months will be an immediate disqualifier for this position.

Physical Requirements :

Lifting (50 – lbs.)

Ability toTravel

Pushing / Pulling

Carrying (20 – lbs)

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.