Customer Fulfillment Associate - Walmart Canada

CNSC; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

CNSC is hiring an Omni Customer Fulfillment Associate to enhance the online grocery experience at Walmart. This role involves picking and packing orders with precision and ensuring customer satisfaction through quality service. Candidates should demonstrate attention to detail and adaptability to varying schedules.

Benefits

Comprehensive benefits package

Store discounts

Paid time off

Access to ongoing learning and development

Responsibilities

• Efficiently pick and assemble orders from various temperature areas.
• Maintain high safety and food hygiene standards.
• Document and label orders accurately while resolving customer issues.

Skills

Attention to Detail

Team Player

Safety & Hygiene

Communication

Flexible & Helpful

Job description

Walmart stores are at the heart of the local community. As an Omni Customer Fulfillment Associate, you’ll be the welcoming face our customers see each time they place an online order, ensuring they receive the great products they want and expect.

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At Walmart, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better. You’ll pick and pack grocery delivery orders with care and accuracy, maintaining high safety and food hygiene standards.

About the role: Omni Customer Fulfillment Associate

Working as an Omni Customer Fulfillment Associate means efficiently picking and assembling orders from various temperature areas to achieve “On Time” delivery. You’ll pack orders with attention to detail, ensuring correct quantities, product codes, and freshness standards.

You’ll document and label orders accurately, optimize tote fill for space efficiency, and balance fulfillment tasks with friendly customer interactions to resolve any issues and uphold Walmart’s core values.

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Benefits and Salary

Walmart offers a comprehensive benefits package*, store discounts, paid time off, and access to Live Better U for ongoing learning and development.
*To be based on hours or employment status (i.e., Full-Time/Part-Time)

Requirements / Skills

• Flexible & Helpful: Adapt to varying schedules and support the team.
• Attention to Detail: Ensure order accuracy, proper labeling, and quality checks.
• Team Player: Balance fulfillment responsibilities with customer service.
• Safety & Hygiene: Adhere to strict food handling and safety protocols.
• Communication: Report issues, suggest process improvements, and collaborate effectively.

How to Apply

If you’re ready to deliver exceptional service and help Walmart customers enjoy seamless online grocery experiences, click the button below to apply now!

Know someone who might be interested? Share this job posting and help them join Walmart Canada!

AI-generated summary and tips to help you highlight your strengths effectively.

Show your efficiency: Highlight experience in fast-paced picking or packing roles and your ability to maintain high accuracy.

Emphasize safety compliance: Provide examples of adhering to strict food handling and hygiene standards in past roles.

Demonstrate teamwork: Share how you’ve collaborated with colleagues to meet tight delivery schedules and resolve customer issues.

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