Customer Fulfillment Associate

CNSC; London; On-site; CAD 30,000 - 40,000; Full time

Job summary

A retail company in Canada is looking for a Customer Fulfillment Associate to efficiently pick and pack online orders while ensuring quality and safety standards are met. The successful candidate will need to have strong communication skills, a flexible approach to teamwork, and a commitment to maintaining high hygiene standards within the workplace. This role offers competitive benefits including stock options, life insurance, and a store discount.

Benefits

Stock Options

Life Insurance

Paid Time Off

Store Discount

Qualifications

• Flexible and positive attitude toward team collaboration.
• Experience with order picking and assembly.
• Strong adherence to safety and food hygiene standards.

Responsibilities

• Pick, pack, and assemble online orders to meet delivery targets.
• Ensure accuracy in packing and documentation of orders.
• Maintain a clean and hygienic work area.

Skills

Customer Focus

Team Player

Communication

Attention to Detail

Flexibility

Job description

Walmart stores are at the heart of the local community. As an associate, you’ll be the welcoming face customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products customers want and expect so that they come back time after time.

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At Walmart Canada, you’ll be part of a team working together to deliver exceptional customer experiences and helping Canadians save money to live better. This is a Regular/Permanent, Retail Hourly position with schedules covering mornings, afternoons, evenings, and nights.

About the role: Customer Fulfillment Associate

Working as an Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. You pick, pack and dispense online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty.

You will efficiently pick and assemble orders from various temperature areas, pack with attention to detail (product codes, quantities, similar names), document and label correctly, optimize tote fill, and balance fulfillment responsibilities with customer interaction and service resolution. You also follow strict safety and hygiene standards and participate in continuous improvement initiatives.

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Benefits and Salary

Walmart will accommodate the disability-related needs of applicants and associates as required by law. Listed benefits include:

• Stock Options
• Life Insurance*
• Paid Time Off*
• Live Better U
• Store Discount
• EQ Health
• Deferred Profit Sharing

*Based on hours or employment status (Full-Time/Part-Time).

Job Type: Retail Hourly – Customer Fulfillment Associate (Regular/Permanent)

Requirements / Skills

• Flexible, Helpful, Good Listener, Team Player, Communicator, Positive — the core Success Profile Walmart looks for.
• Order Picking & Assembly: Efficiently picks and assembles online orders with great care and quality to hit “On Time” delivery targets.
• Accuracy in Packing: Packs orders precisely — correct quantity, exact product codes, and distinguishes between similar product names.
• Product Quality & Cleanliness: Ensures the freshest, undamaged products and maintains a clean, hygienic work area.
• Documentation & Labeling: Correctly documents and labels all orders (pick slips, packaging details, shipping labels).
• Tote Optimization: Optimizes tote fill for space efficiency while protecting product quality standards.
• Customer Focus: Balances fulfillment tasks with customer interaction and resolves issues promptly.
• Safety & Food Hygiene: Strict adherence to safety and food hygiene standards; safe operation of material handling equipment.
• Continuous Improvement: Actively participates in process improvements and adjusts to changing work assignments to meet daily delivery schedules.

How to Apply

Ready to pick, pack, and deliver online orders with accuracy and great service? Apply directly on Walmart Canada’s career site below.

Know someone who might be interested? Share this job posting and help them join Walmart Canada!

AI-generated summary and tips to help you highlight your strengths effectively.

Highlight accuracy and quality: Stress experience picking and packing online orders, selecting the freshest items, and labeling correctly to hit “On Time” delivery targets.

Show safety & hygiene commitment: Mention strict adherence to food hygiene, clean workspaces, spill cleanups, and safe equipment use to match Walmart’s standards.

Prove flexibility & teamwork: Point to varied shifts, balancing customer interaction with fulfillment tasks, and suggesting process improvements that boost productivity and customer satisfaction.

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