Customer-Focused Home Decor Sales Associate

Linen Chest Inc.; Ottawa; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Employee discounts

Training and development

Referral program

Job summary

Linen Chest in Ottawa’s West End is seeking a friendly Sales Associate to guide customers, share product knowledge and help shoppers find perfect home pieces. You’ll contribute to a welcoming, personalized store experience and support daily operations in a fast-paced retail setting.

We offer competitive base pay with commissions, opportunities for growth, and employee discounts. The role emphasizes excellent service, teamwork and achieving sales targets in a family-owned environment.

Qualifications

• Friendly, energetic and passionate about customer service.
• Strong communication and relationship-building skills.
• Comfortable in a dynamic, results-driven environment.
• Motivated by achieving sales targets and customer satisfaction.
• Reliable, punctual and detail-oriented.
• Team-oriented and positive attitude.
• Initiative and professionalism in the workplace.

Responsibilities

• Welcome customers with enthusiasm and provide friendly, warm and personalized service;
• Understand customers' needs and advise them on products that suit their needs and personal style;
• Present the features, benefits and details of our products;
• Build trusting relationships with customers to promote customer satisfaction and loyalty;
• Achieve sales targets by providing relevant recommendations and suggesting complementary products;
• Maintain excellent knowledge of our products, promotions and policies;
• Ensure the showroom is visually appealing, clean and well organized;
• Collaborate with team members to ensure a smooth and enjoyable customer experience;
• Participate in the overall operations of the store and follow company policies and procedures.

Skills

Customer service

Communication skills

Teamwork

Sales mindset

Job description

Linen Chest in Ottawa’s West End is seeking a friendly Sales Associate to guide customers, share product knowledge and help shoppers find perfect home pieces. You’ll contribute to a welcoming, personalized store experience and support daily operations in a fast-paced retail setting.

We offer competitive base pay with commissions, opportunities for growth, and employee discounts. The role emphasizes excellent service, teamwork and achieving sales targets in a family-owned environment.