Customer-Focused Front Desk & Shipping Associate

CSS White Cap Supply Canada Inc; Saskatoon; On-site; CAD 38,000 - 46,000; Full time

Job summary

White Cap is seeking a friendly front desk associate to handle customer service, answer calls, and assist walk-in customers. You will also help with shipping and receiving and ensure orders are picked, packed, and labeled correctly.

The role requires basic HS Diploma or GED, the ability to lift up to 50 pounds, stand for long periods, and work in a busy warehouse environment. 0-2 years experience is acceptable; attention to detail and teamwork are valued.

Qualifications

• HS Diploma or GED strongly preferred.
• 0–2 years of customer service or warehouse experience.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Answer calls and assist walk-in customers at the front desk.
• Support shipping and receiving; verify picked and packed orders.
• Create shipping labels and documents; ensure accuracy.
• Interact with vendors and customers to resolve issues.
• Maintain internal records and organize storage areas.
• Coordinate with transporters to expedite deliveries.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

HS Diploma or GED

Tools

Forklift operation

Hand trucks

Job description

White Cap is seeking a friendly front desk associate to handle customer service, answer calls, and assist walk-in customers. You will also help with shipping and receiving and ensure orders are picked, packed, and labeled correctly.

The role requires basic HS Diploma or GED, the ability to lift up to 50 pounds, stand for long periods, and work in a busy warehouse environment. 0-2 years experience is acceptable; attention to detail and teamwork are valued.