Customer-Facing Sales Associate — Project Solutions

The Home Depot; Laval (administrative region); On-site; CAD 21,000 - 28,000; Full time

Job summary

The Home Depot in Laval, QC is seeking a Sales Associate to guide customers to the right solutions and provide fast, friendly service.

You will greet customers, assess needs, explain product features, and promote services like Tool Rental and Pro Desk while maintaining store standards and customer focus. A High School Diploma and 1–2 years in retail are assets; a flexible schedule including evenings and weekends is expected in a busy environment.

Qualifications

• High School Diploma or equivalent (required or asset).
• 1–2 years Retail or Trade experience an asset.
• Evening/weekend availability may be required.

Responsibilities

• Following Home Depot's GET Model of customer service.
• Actively seek customers and escort to appropriate merchandise.
• Ask open-ended questions to determine needs and knowledge.
• Promote services such as Tool Rental, Pro Desk and Pro Services.
• Educate customers about the whole project.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Laval, QC is seeking a Sales Associate to guide customers to the right solutions and provide fast, friendly service.

You will greet customers, assess needs, explain product features, and promote services like Tool Rental and Pro Desk while maintaining store standards and customer focus. A High School Diploma and 1–2 years in retail are assets; a flexible schedule including evenings and weekends is expected in a busy environment.