Customer Experience & Sales Specialist - Saturday Shift

Culligan Water; Brantford; On-site; CAD 165,000 - 220,000; Part time

Benefits offered by this job

Employee discounts

CSR training paid

Culligan training paid

Company lunches, dinners and parties

Open door policy with management

Non-toxic work environment

Job summary

Culligan Water is seeking a Saturday-only Customer Service Associate to assist customers in person and over the phone, book deliveries, and process contracts. You will handle payments at the POS, promote products, and support the Sales Team with leads and service scheduling.

The role requires strong interpersonal skills, prior customer service experience, and basic computer literacy. Training is provided; casual attire, a friendly team, and a welcoming workplace are offered.

Qualifications

• Outgoing, friendly, and a desire to help people.
• Excellent interpersonal and phone communication skills.
• Ability to multitask and work in a fast-paced environment.
• Previous customer service experience.
• Intermediate computer knowledge.

Responsibilities

• Assist customers in person and on the phone in a professional manner.
• Set up deliveries and book service calls.
• Process new contracts, create customer accounts and schedule installation.
• Print and distribute service work orders and route tickets, close work orders and bill out once completed.
• Promote and up-sell products and services to new and current customers.

Skills

Outgoing personality

Phone communication

Multitasking

Customer service experience

Computer literacy

Tools

Cash register

Moneris payments

Job description

Culligan Water is seeking a Saturday-only Customer Service Associate to assist customers in person and over the phone, book deliveries, and process contracts. You will handle payments at the POS, promote products, and support the Sales Team with leads and service scheduling.

The role requires strong interpersonal skills, prior customer service experience, and basic computer literacy. Training is provided; casual attire, a friendly team, and a welcoming workplace are offered.