Customer Experience Associate - Swift current (30 hours/week, Contract)

Scotiabank; Swift Current; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the banking sector is seeking a Customer Experience Associate in Swift Current, SK. This role focuses on building strong customer relationships and delivering excellent service. The successful candidate will have proven customer service skills, technical abilities, and a flexible schedule. Join a collaborative team committed to professional development and community impact.

Benefits

Competitive compensation and benefits package

Opportunities for professional development

Internal training to support career growth

Recognition and rewards for high performance

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional and friendly manner.
• Comfortable in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Promote digital and self-service banking options.

Skills

Customer service skills

Technical skills

Flexibility

Job description

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you :

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

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Customer Experience Associate • Swift Current, SK, CA