Customer Experience Associate - Hamilton & Burlington

TD Bank; Oakville; On-site; CAD 80,000 - 100,000; Part time

Job summary

TD Canada Trust is seeking a Customer Experience Associate to deliver exceptional service and promote banking products. This part-time role involves processing transactions, addressing customer needs, and contributing to a supportive team environment. Ideal candidates will have a high school diploma and strong communication skills.

Benefits

Comprehensive benefits package

Career development opportunities

Training and onboarding support

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong organizational and communication skills.
• Proficiency in MS Office and internet use.

Responsibilities

• Processing financial transactions accurately and efficiently.
• Understanding customer needs and recommending suitable solutions.
• Responding to and resolving customer concerns.
• Promoting banking solutions to achieve business goals.
• Building personal connections with customers.
• Contributing to a positive, inclusive team environment.
• Identifying operational improvements.

Skills

Organizational skills

Communication skills

Education

High School diploma

Tools

MS Office

Job description

Customer Experience Associate - Hamilton & Burlington

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Remote type: On Site

Locations: Burlington, Ontario; Hamilton, Ontario; Waterdown, Ontario; Oakville, Ontario; Dundas, Ontario

Time type: Part time

Posted on: Posted 2 Days Ago

Application deadline: End Date: July 31, 2025 (30+ days left to apply)

Job requisition ID: R_1422339

Work Location:

Burlington, Ontario, Canada

Hours:

15

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to fair and equitable compensation. The actual offer may vary based on skills, experience, location, and organizational needs. Candidates are encouraged to discuss compensation with their recruiter.

Job Description:

At TD Canada Trust, we aim to build long-lasting relationships with customers through excellent service and tailored financial solutions. Join us to deliver a positive customer experience and promote our banking products and services.

Responsibilities include:

1. Processing financial transactions accurately and efficiently.
2. Understanding customer needs and recommending suitable solutions.
3. Responding to and resolving customer concerns.
4. Promoting banking solutions to achieve business goals.
5. Building personal connections with customers.
6. Contributing to a positive, inclusive team environment.
7. Identifying operational improvements.

Minimum Requirements:

• High School diploma and/or 1+ years of relevant experience.
• Strong organizational and communication skills.
• Proficiency in MS Office and internet use.

About TD:

TD is a leading global financial institution committed to customer experience, innovation, and community support. We offer growth opportunities, training, and a comprehensive benefits package.

Additional Information:

We support career development, provide onboarding and training, and are committed to accessibility and inclusion.

Our Values and Commitments:

We are guided by impact, growth, and care, fostering a diverse and inclusive environment. Our TD Ready Commitment focuses on community and sustainability initiatives.