Customer Experience Associate - Future Opportunities in Mississauga South

TD; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Experience Associate to join their team in Mississauga. In this dynamic role, you will be at the forefront of customer interactions, processing transactions, and promoting banking solutions to enhance customer satisfaction. You will work in a collaborative environment that values personal development and provides comprehensive training. If you are passionate about delivering exceptional customer service and thrive in a fast-paced setting, this opportunity is perfect for you. Join a company that prioritizes your growth and offers a competitive benefits package!

Benefits

Comprehensive Training

Career Development Opportunities

Health Benefits

Retirement Plans

Employee Discounts

Qualifications

• High School diploma or 1+ years relevant experience required.
• Strong organizational and communication skills essential.

Responsibilities

• Process transactions like deposits and withdrawals efficiently.
• Identify customer needs and recommend appropriate solutions.

Skills

Organizational Skills

Communication Skills

Customer Service

Sales Skills

Education

High School Diploma

Tools

MS Office

Job description

Customer Experience Associate - Future Opportunities in Mississauga South

Join to apply for the Customer Experience Associate - Future Opportunities in Mississauga South role at TD.

Job Details

• Location: Mississauga, Ontario, Canada
• Salary Range: $22.50 - $28.33 CAD
• Work Hours: 37.5 hours/week
• Sector: Personal and Commercial Banking Services

About TD

TD is a global leader in financial services, committed to providing legendary customer experiences and fostering growth and development among our colleagues.

Job Description

As a Customer Experience Associate, you will process financial transactions, understand customer needs, promote banking solutions, and ensure a positive customer experience. You will also contribute to a diverse and effective team environment.

Responsibilities

• Process transactions like deposits, withdrawals, bill payments
• Identify customer needs and recommend solutions
• Resolve customer concerns and escalate issues when necessary
• Achieve sales and service goals
• Engage personally with customers to advise on banking solutions
• Support team effectiveness and participate in personal development

Minimum Requirements

• High School diploma or 1+ years relevant experience
• Strong organizational and communication skills
• Proficiency in MS Office and internet use

Additional Information

We offer comprehensive training, career development opportunities, and a competitive benefits package, including health, retirement, and employee discounts. We are committed to accessibility and encourage applicants to request accommodations during the interview process.