Customer Experience Associate - Future Opportunities - Brampton, Vaughn, North York

TD; Brampton; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Customer Experience Associate to enhance customer interactions and promote suitable banking solutions. This role offers the opportunity to build deep relationships with customers while processing transactions accurately and efficiently. Join a team that values diversity and fosters a positive work environment, where your contributions can lead to operational improvements and exceptional customer experiences. With comprehensive training and growth opportunities, this position is perfect for those looking to thrive in a fast-paced banking environment.

Benefits

Comprehensive training

Career development programs

Total Rewards package

Accessibility accommodations

Qualifications

• High School diploma or equivalent experience required.
• Strong organizational and communication skills essential.

Responsibilities

• Process financial transactions accurately and efficiently.
• Understand customer needs and recommend suitable banking solutions.

Skills

Organizational Skills

Communication Skills

Customer Service

MS Office

Education

High School Diploma

1+ years relevant experience

Tools

MS Office

Job description

Customer Experience Associate - Future Opportunities - Brampton, Vaughn, North York

Join to apply for the Customer Experience Associate - Future Opportunities - Brampton, Vaughn, North York role at TD

Job Details

Location: Brampton, Ontario, Canada

Hours: 15 hours/week

Line of Business: Personal & Commercial Banking

Pay Range: $22.50 - $28.33 CAD

About TD

TD is committed to providing fair compensation, growth opportunities, and skill development. We value diversity and strive to build a positive work environment. Our policies support colleagues' progression and open dialogue about compensation.

Job Description

At TD Canada Trust, we focus on building deep customer relationships through excellent service, advice, and promoting suitable banking solutions. Join us to make customer interactions delightful and process transactions accurately, while understanding customer needs to recommend appropriate solutions.

Responsibilities

• Process financial transactions accurately and efficiently.
• Understand customer needs and recommend suitable banking solutions.
• Respond to and resolve customer concerns, escalating issues when necessary.
• Achieve business goals by promoting banking products and completing processes timely.
• Provide clear advice and build positive customer relationships.
• Contribute to a diverse and effective team environment.
• Identify operational improvements to enhance customer experience.

Minimum Requirements

• High School diploma or 1+ years relevant experience.
• Knowledge of MS Office and internet use.
• Strong organizational and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Additional Information

We offer comprehensive training, onboarding, and career development programs. We are committed to accessibility and encourage candidates to request accommodations. Our Total Rewards package includes salary, benefits, and growth opportunities.

We look forward to your application!