Customer Experience Associate - Future Opportunities

TD; Toronto; On-site; Full time

Job summary

TD Canada Trust is seeking a Customer Experience Associate to enhance customer relationships through effective service and support. This role involves processing transactions, addressing customer needs, and promoting banking solutions in a collaborative environment. Ideal candidates will have strong communication skills and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• Strong communication and organizational skills needed.

Responsibilities

• Process financial transactions and understand customer needs.
• Promote banking solutions and resolve customer concerns.

Skills

Organizational Skills

Communication Skills

Education

High School Diploma

Tools

MS Office

Job description

Customer Experience Associate - Future Opportunities

Join to apply for the Customer Experience Associate - Future Opportunities role at TD.

Salary Details: $22.50 - $28.33 CAD

Job Description

Department Overview: At TD Canada Trust, we are the front line of TD Bank. We aim to build deep, long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions. We understand customer needs and identify opportunities to promote products and services, referring customers to the appropriate team or internal partner, ensuring a positive experience.

Location: Toronto, Ontario, Canada

Schedule: 37.5 hours/week

Sector: Personal and Commercial Banking Services

This role involves processing financial transactions, understanding customer needs, resolving concerns, promoting banking solutions, and contributing to a positive team environment. Requirements include a high school diploma or equivalent, organizational skills, proficiency with MS Office, and strong communication skills.

We encourage questions about compensation and open conversations with recruiters about the role.