Customer Data Consultant (CDP)

Accenture; Toronto; On-site; CAD 61,000 - 167,000; Full time

Job summary

An established industry player is seeking a Customer Data Consultant to enhance customer interactions through data-driven strategies. In this role, you will leverage your expertise to design solutions that ensure the right data reaches the right applications. Your passion for customer engagement will help clients forge meaningful connections with their audiences. This full-time position offers a dynamic environment where your contributions can significantly impact marketing strategies and customer experiences. If you are eager to work with cutting-edge technologies and drive innovative solutions, this opportunity is perfect for you.

Qualifications

• 3+ years of experience with marketing/customer data.
• 1+ year of implementation experience with Customer Data Platforms.

Responsibilities

• Drive requirements gathering for data-driven marketing.
• Collaborate on implementation plans and architecture design.

Skills

Marketing Data Analysis

Customer Engagement

SQL

Data Integration Solutions

Requirements Gathering

Education

University Degree

Tools

Adobe Real-Time CDP

Salesforce CDP

Treasure Data

Adobe Marketing Cloud

Oracle Marketing Cloud

Salesforce Marketing Cloud

Job description

Join to apply for the Customer Data Consultant (CDP) role at Accenture

About Us

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Overview

As a Customer Data Platform (CDP) Consultant, you will leverage your expertise in data to enhance customer interactions, ensuring the right data reaches the right application at the right time. Your passion for data and customer engagement will help clients create meaningful connections with their audiences.

Responsibilities

1. Drive requirements gathering and design solutions for data-driven marketing, single customer views, and marketing technology, focusing on platforms like AEP rt-CDP.
2. Assist in platform selection to identify the most suitable technologies.
3. Create architecture and solution blueprints aligned with client needs.
4. Collaborate with project management to develop implementation plans.
5. Design and implement data integration solutions supporting new customer experience strategies.
6. Gather functional and technical requirements from business and technology stakeholders.
7. Stay informed on latest trends in customer data platforms, marketing automation, and related technologies.

Minimum Qualifications

1. 3+ years of hands-on experience with marketing/customer data.
2. At least 1+ year of implementation experience with Customer Data Platforms, preferably with AEP rt-CDP.
3. At least 1+ year of SQL experience.
4. Proficiency in English, with regular interaction with stakeholders across Canada, US, and globally.
5. University degree required.

Preferred Skills

1. Experience with platforms like Adobe Real-Time CDP, Salesforce CDP, Treasure Data, among others.
2. Knowledge of marketing automation tools such as Adobe Marketing Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud.
3. Experience with marketing campaign design, content management, digital asset management, and social media technologies.
4. Full lifecycle SDLC experience and familiarity with marketing analytics and data models.
5. Experience in consulting or digital agencies is a plus.

Additional Details

Compensation varies based on location, experience, and role specifics. For British Columbia, the salary range is $61,800 to $167,000 annually. This role is full-time, based in British Columbia, with a seniority level of Mid-Senior.