Customer Counter Warehouse

DHL Germany; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics company located in Victoria, BC is seeking a Full-Time Customer Counter Warehouse employee. Responsibilities include managing shipments, ensuring customer satisfaction, and handling packages. Candidates must demonstrate the ability to work under pressure and handle heavy shipments. This role offers competitive wages starting at $22.71/hr with opportunities for increase as per the Collective Bargaining Agreement.

Qualifications

• Professional representation of DHL at all times.
• Must be able to handle bulky, heavy, awkward shipments (up to 70 lbs).

Responsibilities

• Use scanner to scan all waybills.
• Handle parcels and shipments.
• Interact effectively with team members.
• Compiling & Analyzing operation reports.

Skills

Customer service

Attention to detail

Ability to work under pressure

Job description

What makesDHL great? Our People! We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld.

DHL Expressis committed tomaintaininganenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment – toour business, toeach other and to our global communities. DHL isdedicated to beinga great placeto work. In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.

Start YOUR career withDHL today…

DHL Express has openings forFull- TimeCustomer Counter Warehouse at ourVictoria, BClocation.You will support the business by accurately and efficiently managing shipments and packages in order to serve our customers’ needs to the best of our ability. Join us and help us achieve our mission of having the best day every day.

Available Shift: 07:00am to 3.30pm

Wage: $22.71/hr(for first 3 months) which will increase as per the Collective Bargaining Agreement (CBA)

How will you contribute to the success of DHL?

MAJOR ACTIVITIES AND RESPONSIBILITIES:

• Use scanner to scan all waybills, scan-able waybills, shippers own bar-coded labels.
• Handling of parcels/shipments.
• General duties of warehouse cleaning
• Interact effectively with other members of the warehouse and operation teams
• Compiling & Analyzing operation reports
• Comply with the collective agreement.
• Keeping in mind safety and health measures related to the workplace.
• Customer service
• All other related tasks.

Do you have what it takes?

MINIMUM QUALIFICATIONS:

• Responsible for internal and external customer satisfaction.
• Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
• Proactively manage the customer’s perception of and level of satisfaction with our service.
• Interact effectively with other members of the customer service and operation teams.
• Demonstrated ability to work under pressure.
• Driver’s license (Asset)
• Must be able to handle bulky, heavy, awkward shipments (up to 70 lbs)

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews and a criminal background check in order to qualify for the position.Must be minimum 18 years if age to undergo prerequisite background checks.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff thatrepresentthe broad diversity of the Canadian workforce.