Customer Consultant - Mic Mac Mall (CAN)

The Body Shop International Limited; Dartmouth; On-site; CAD 30,000 - 50,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Berater, die Kunden bei der Auswahl von über 2.000 vegetarischen und veganen Produkten unterstützen. Diese Rolle bietet die Möglichkeit, nicht nur Produkte zu verkaufen, sondern auch positive soziale Auswirkungen zu fördern, indem man mit Gemeinschaftspartnern zusammenarbeitet und lokale Aktivismusinitiativen unterstützt. Mit umfassendem Training, flexiblen Arbeitszeiten und einer unterstützenden Unternehmenskultur, die Vielfalt und Inklusion schätzt, ist dies eine großartige Gelegenheit für alle, die einen Unterschied machen möchten.

Benefits

50% Rabatt auf reguläre Produkte

30% Rabatt auf Geschenke

Kostenlose Produkteinführungen

Freiwillige Zeit für wichtige Anliegen

Möglichkeiten zur persönlichen Weiterentwicklung

Casual Dresscode

Qualifications

• Interesse an Kundeninteraktion zur Verbesserung des Engagements.
• Verfügbarkeit für Abend-, Wochenend- und Feiertagsdienste.

Responsibilities

• Beratung von Kunden zu Produkten und Philosophie der Marke.
• Identifizierung der Kundenbedürfnisse und Empfehlung geeigneter Produkte.

Skills

Kundenbindung

Verkaufskompetenz

Teamarbeit

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision: Business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand, committed to empowering people and enriching our planet. Our activist roots influence everything we do, from our iconic window posters to our vegetarian products and campaigns. We’re not afraid to stand up and speak the truth, doing things a little differently.

The Body Shop is dedicated to creating positive economic, social, and environmental impacts. We are fighting for what we believe in now more than ever. Breaking the mold has always come naturally to us, and we need someone who’s not afraid to shake things up.

Your role in a nutshell

As part of our team of consultants, you will advise customers and provide insights into The Body Shop’s products and philosophy. You will learn about our products, their origins, and engage proactively with customers to find products that suit their preferences and lifestyle.

More about the role

• Learn and understand our products, which are packed with natural ingredients, many ethically sourced through Community Trade programs. You’re not just selling skincare; you’re helping communities build better lives.
• Identify customer needs and recommend from our range of over 2,000 vegetarian/vegan products that will make them feel good.
• Support the store management team in driving sales and profit through exceptional customer service.

What we look for

• An interest in connecting with customers to enhance engagement.
• Open availability for evening, weekend, and holiday shifts.

What we offer

• Comprehensive onboarding and training for your role.
• Discounts: 50% on regular products and 30% on gifts.
• Freebies for new product launches.
• Volunteer time to support causes important to you.
• Opportunities to connect with Community Partners and promote local activism.
• Casual dress code — wear what makes you feel good, with a Green Apron provided.
• Opportunities for growth within the brand.
• Support to be your authentic self, including participation in Inclusion & Belonging Networks like TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.

Talent Drivers

• Collaborative Skills
• Personal Conduct
• Commerciality
• Purpose

We believe in a world where everyone is valued, supported, and able to be their true selves. We are committed to equality, diversity, and inclusivity at all levels. The Body Shop Limited is an equal opportunity employer. If you require accommodations during the interview process, please inform the recruiter when contacted.