Customer Care Representative - Work From Home

AO Globe Life - Nzube Justin Ejifugha; Vancouver; Remote; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Remote Customer Care Representative, where you can make a difference in the lives of Canadian families. This role offers the flexibility of working from home while providing exceptional customer service and support. You will educate clients on insurance products, process inquiries, and maintain accurate records, all within a collaborative team environment. AO Globe Life values your contributions and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development. If you're motivated, results-oriented, and ready to thrive in a supportive atmosphere, this is the perfect opportunity for you.

Benefits

Competitive compensation package

Health, dental, and vision coverage

Opportunities for professional development

Supportive work environment

Flexible work arrangements

Qualifications

• Excellent communication and customer service skills are essential.
• LLQP license is required, with training provided.

Responsibilities

• Provide exceptional customer service through various channels.
• Educate clients on insurance products and resolve inquiries.

Skills

Excellent written and verbal communication skills

Strong interpersonal and customer service skills

Proven ability to work independently

Strong organizational and time-management skills

Education

LLQP license

Tools

Microsoft Office Suite

Job description

Customer Care Representative - Work From Home

AO Globe Life - Nzube Justin Ejifugha Vancouver, British Columbia, Canada

AO Globe Life is seeking highly motivated and results-oriented individuals to join our team as Remote Customer Care Representatives. This position offers a unique opportunity to contribute to the financial well-being of Canadian families while enjoying the flexibility and independence of remote work.

Responsibilities:

• Provide exceptional customer service to clients through various communication channels
• Educate clients on our insurance products and services
• Process customer inquiries and resolve issues efficiently and effectively
• Maintain accurate records and adhere to all company policies and procedures
• Contribute to a positive and collaborative team environment

Qualifications:

• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Proven ability to work independently and as part of a team
• Strong organizational and time-management skills
• Proficiency in Microsoft Office Suite
• LLQP license is required (training and support will be provided)

Benefits:

• Competitive compensation package including performance-based incentives
• Comprehensive benefits package including health, dental, and vision coverage
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Flexible work arrangements

To Apply: Kindly submit your resume.

About AO Globe Life: AO Globe Life is a leading provider of life insurance and financial services to Canadians. We are committed to providing our clients with exceptional service and helping them achieve their financial goals.

Equal Opportunity Employer: AO Globe Life is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidate must reside in Canada to apply.