Customer and Sales Representative

Stoic Management; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading marketing services company in Toronto is seeking a Customer and Sales Representative to engage with clients and drive sales growth. You will handle customer inquiries, maintain product knowledge, and collaborate with teams to enhance customer satisfaction. The ideal candidate has experience in sales or customer service and strong communication skills. This full-time position offers opportunities for career development within a supportive team environment.

Benefits

Training and career development opportunities

Supportive team culture

Opportunities for advancement

Qualifications

• Proven experience in sales or customer service roles.
• Excellent communication and interpersonal skills.
• Goal-driven and self-motivated.

Responsibilities

• Engage with customers to understand their needs and offer solutions.
• Maintain strong product knowledge to effectively promote products.
• Handle customer inquiries and feedback professionally.

Skills

Sales experience

Customer service skills

Communication skills

Organizational skills

Goal-driven

Tools

CRM software

Job description

Join to apply for the Customer and Sales Representative role at Stoic Management.

About Us:
At Stoic Management, we are passionate about delivering exceptional customer experiences and driving growth through innovative sales strategies. We are looking for a dynamic and results-oriented Customer and Sales Representative to join our team and be the voice of our brand to new and existing clients.

Key Responsibilities:

• Engage with customers via phone, email, and in person to understand their needs and offer tailored solutions
• Maintain strong product knowledge to effectively present and promote products/services
• Handle customer inquiries, concerns, and feedback with professionalism and empathy
• Achieve sales targets and contribute to the company's revenue growth
• Build and maintain lasting relationships with clients
• Update customer records and sales activities in CRM systems
• Collaborate with the marketing and product teams to improve customer satisfaction

Requirements:

• Proven experience in sales or customer service roles
• Excellent communication and interpersonal skills
• Goal-driven and self-motivated
• Ability to handle objections and remain positive under pressure
• Strong organizational and time-management abilities
• Comfortable with technology and CRM platforms
• Valid driver’s license (or relevant transportation requirements)
• Availability for full-time work, Monday to Friday, based in our Etobicoke office.

What We Offer:

• Training and career development opportunities
• Supportive team culture
• Opportunities for advancement

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Marketing Services

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