Customer and Partner Solutions Developer, Conversational Agents

Google; Waterloo; On-site; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Customer and Partner Solutions Developer specializing in Conversational AI. This exciting role involves collaborating with cross-functional teams to develop cutting-edge solutions that address complex customer challenges. You will leverage your expertise in machine learning and programming to create impactful AI-driven solutions while engaging with clients to influence and shape their technology strategies. Join a team that values collaboration and innovation, and help shape the future of businesses through technology.

Qualifications

• 6 years of experience in machine learning solutions and working with technical customers.
• Proficiency in programming languages such as Python, Java, Go, C, or C++.

Responsibilities

• Apply data-driven management skills in a dynamic environment.
• Collaborate with Google Cloud AI teams to solve complex customer use cases.

Skills

Machine Learning Solutions

Programming (Python, Java, Go, C, C++)

Data Structures and Algorithms

Cloud Enterprise Solutions

Education

Bachelor's Degree in Computer Science

Master's Degree in Engineering or Computer Science

Tools

AI Frameworks (e.g., Gemini)

Job description

Customer and Partner Solutions Developer, Conversational Agents

Job ID:

103214

Job Type:

Full Time

Category:

Retail

Posted:

2025-05-09

Location:

Waterloo, ON | Canada

Job Views:

3

Salary:

USD Negotiable

Job Description:

This role at Google involves developing solutions in conversational AI, working closely with cross-functional teams to solve complex customer use cases, and providing expert guidance on AI-based solutions. The position requires collaboration, innovation, and a customer-focused approach to help shape the future of businesses through technology.

Responsibilities:

1. Apply data-driven management skills in a dynamic environment.
2. Collaborate with Google Cloud AI teams across various functions.
3. Solve complex customer use cases with Cloud AI conversational products, create reusable assets, and deliver training.
4. Engage with customer stakeholders on functional, technical, and commercial topics, influencing and shaping solutions.
5. Work as a trusted advisor, providing expert guidance on solution decisions.

Minimum Qualifications:

• Bachelor's degree in Computer Science or equivalent practical experience.
• 6 years of experience in machine learning solutions and working with technical customers.
• 5 years in solution engineering.
• Proficiency in programming languages such as Python, Java, Go, C, or C++, including data structures, algorithms, and software design.
• Experience designing cloud enterprise solutions and supporting customer projects to completion.

Preferred Qualifications:

• Master's degree in Engineering, Computer Science, or related fields.
• Experience in consulting, especially in a customer-facing technical role.
• Experience building AI customer solutions in Conversational AI, telecommunications, networking, or contact centers.
• Knowledge of other AI frameworks and solutions like Gemini.
• Ability to lead and organize the design and implementation of AI-based cloud solutions.

About the Company:

Google Cloud's Professional Services team and Applied AI Engineering team focus on guiding customers through their cloud journey, developing industry-specific solutions, and leveraging Google's infrastructure to transform businesses across various sectors. We value collaboration, innovation, and a commitment to quality, helping organizations connect with their customers, employees, and partners effectively.

Additional Information:

Google is an equal opportunity employer, committed to diversity and inclusion. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or criminal history. For accommodations, please contact us through the provided form.

Keywords: Waterloo jobs

Closed Date: 2025-06-08