Customer and Demand Leader - Mars Food & Nutrition

Mars (New); Ontario; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading company in the food and nutrition sector is seeking a Customer and Demand Leader to drive strategic initiatives in Canada. This role involves collaboration across teams to enhance brand visibility, optimize performance, and lead digital strategies. The ideal candidate will have extensive experience in sales and marketing, with a proven track record in developing strategic visions and building strong relationships. Join a purpose-driven organization committed to creating a better tomorrow.

Benefits

Access to top-tier learning and development

Competitive salary and benefits

Bonus

Qualifications

• 10 to 15 years of experience in FMCG or consumer products.
• Proven ability to build impactful relationships and influence stakeholders.

Responsibilities

• Partner with GM to deliver on Canada's strategic priorities.
• Own the Tasty Bite P&L in Canada.
• Create and execute the Digital & Omni Channel strategy.

Skills

Sales Strategy

Digital/Omni Channel

Relationship Building

Strategic Vision Development

Problem Solving

Education

Bachelor's Degree

Job description

Customer and Demand Leader - Mars Food & Nutrition

Apply: Remote type: Hybrid | Location: CAN-Ontario-Bolton | Time type: Full time | Posted on: Posted 2 Days Ago | Application deadline: End Date: May 28, 2025 (13 days left to apply) | Job requisition id: R128559

Job Description:

The Customer and Demand Leader collaborates across the One Demand team to achieve Canadian business priorities. This includes working with Category Leadership, Customer Marketing, SRM, and Brand teams. Supported by the cross-functional team, this role provides strategic leadership to generate demand, optimize portfolio performance, enhance brand visibility, and strengthen partner relationships.

This position is key in developing and executing the Canadian market strategy for Mars Food and Nutrition, focusing on value creation and growth. The Customer and Demand Lead also owns the Digital and Omni-channel strategy, overseeing strategic and tactical execution to meet financial targets and ensure strong P&L performance.

What are we looking for?

• Bachelor's Degree in a related field.
• 10 to 15 years of experience in blue-chip FMCG or consumer products, with a strong background in Sales and Marketing (Sales Strategy, Digital/Omni Channel, and/or Traditional).
• Extensive experience across the Demand function, with proven ability to build impactful relationships and influence stakeholders of all sizes.
• Proven track record in developing and executing strategic visions, inspiring and leading cross-functional teams to deliver results.
• Ability to navigate complex situations, challenge the status quo, and maintain a solution-oriented attitude.
• Self-reliant, decisive, resilient, and adaptable to fast-changing environments.

Key Responsibilities:

• Partner with GM to deliver on Canada's strategic priorities and execute the Canada 123 plan.
• Build strong partnerships across One Demand to support category leadership and customer marketing excellence.
• Play a pivotal role in the S&OP+ process as part of PMR (Step 1).
• Own the Tasty Bite P&L in Canada.
• Implement the Tasty Bite brand expansion plan and develop a sustainable strategic operating plan to accelerate growth.
• Create and execute the Digital & Omni Channel strategy for Canada, aligning with growth and SCM objectives.
• Develop a product roadmap for digital demand, prioritizing initiatives based on KPIs and consumer needs to drive innovation and growth.

What can you expect from Mars?

• Work with diverse, talented associates guided by the Five Principles.
• Join a purpose-driven company committed to building a better tomorrow.
• Access to top-tier learning and development, including Mars University.
• Competitive salary and benefits, including a bonus.

LI-Hybrid

LI-SL1

Mars is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Assistance or accommodations are available upon request for applicants with disabilities during the application process.